Child Safety and CSAE Compliance Policy

Last Updated: 5 August 2025

At Frolo, the safety and well-being of children are our top priorities. We are committed to creating a secure and responsible environment for single parents to connect while ensuring that child safety remains a core principle. We strictly adhere to Google’s Child Sexual Abuse and Exploitation (CSAE) compliance standards and actively prevent any form of child exploitation on our platform.

Note: Frolo is an 18+ only platform. All access is gated behind a verified payment system (via the App Store or Google Play), and we do not permit minors to register or use any part of the service.

^{1. Our Commitment to Child Safety}

We have a zero-tolerance policy toward any content, behavior, or activity that involves child exploitation, abuse, or endangerment. This includes, but is not limited to:

• Sharing, requesting, or distributing child sexual abuse material (CSAM)
  
  
• Engaging in or facilitating inappropriate interactions with minors
  
  
• Soliciting or attempting to exploit children in any form
  
  
• Any other activity that violates child protection laws
  
  

Any violations of this policy will result in immediate account termination and may be reported to the appropriate authorities.

^{2. Responsible Data Collection and Usage}

We collect limited information about children solely for the purpose of enhancing user experience through better matching. This includes:

• Age range and gender of children (provided by parents for community and dating matching purposes)
  
  

We ensure that:

• No personally identifiable information (PII) of children is collected or shared
  
  
• Users cannot search or filter profiles based on a child’s specific details
  
  
• All data is securely encrypted and stored in compliance with data protection laws
  
  

^{3. Safe Sharing and Community Guidelines}

We enforce strict sharing policies to prevent any misuse of child-related content, while still supporting authentic community participation for parents. Our safety values include:

• No child images or references are permitted in public-facing profiles or app store media
  
  
• Child images may appear in private user profiles or Frolo-organized community content, but only when shared in accordance with Frolo’s values and safe sharing guidelines
  
  
• All such content is behind a paywall, visible only to logged-in, verified adult users
  
  
• We apply strict moderation to any content referencing or showing children to ensure it is respectful, appropriate, and aligned with child safety best practices
  
  
• Users must agree to our values and safe sharing standards during registration. Violations may result in content removal or account suspension
  
  

^{4. Reporting and Moderation System}

We provide users with easy-to-use reporting tools to flag any concerns related to CSAE, including:

• In-app reporting: Users can report inappropriate behavior or content directly from a user profile or conversation
  
  
• Dedicated safety contact: Users can report concerns via support@frolo.co.uk
  
  
• Immediate action on violations: Reported content is reviewed promptly, and action is taken within 24 hours
  
  

Our moderation team actively reviews all flagged content and user interactions to ensure safety standards are met.

^{5. Removal of Violating Users}

Any user found violating our child safety policies will face:

• Permanent suspension from the platform
  
  
• Possible reporting to law enforcement authorities
  
  
• Blocking of associated accounts and devices
  
  

^{6. Compliance and Contact Information}

We have designated a Child Safety Compliance Officer responsible for monitoring and enforcing CSAE policies. For any inquiries or concerns regarding child safety on our platform, please contact us at:

📩 Email: support@frolo.co.uk

We remain committed to evolving our safety measures and ensuring compliance with the latest child protection laws and industry best practices.

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